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Careers at Select Steam
Jobs Descriptions & Requirement are below as per Job Titles Please check them out.
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Jobs Descriptions & Requirement are below as per Job Titles Please check them out.
Please fill out the form below and we will get in touch with you soon !
Call Center Rep
Job Description:
Call Center Representative at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a Call Center Representative at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, you will play a vital role in providing exceptional customer service and ensuring smooth communication between the company and its clients. Your primary responsibility will be handling inbound and outbound calls, addressing customer inquiries, scheduling appointments, and assisting with various administrative tasks. You will be a crucial point of contact for our customers, representing our company values and maintaining high standards of professionalism.
Key Responsibilities:
1. Customer Service: Handle incoming calls from customers, addressing their inquiries, resolving issues, and providing accurate information about the company’s cleaning services.
2. Appointment Scheduling: Assist customers in scheduling residential and commercial cleaning services based on their requirements and availability of technicians.
3. Data Entry and Documentation: Accurately record customer information, service requests, and other relevant data into the company’s CRM system or database.
4. Problem Resolution: Identify and escalate customer concerns or problems to the appropriate departments or supervisors to ensure prompt resolution.
5. Upselling and Cross-selling: Promote additional services, packages, or promotions to customers during conversations, maximizing sales opportunities.
6. Follow-up and Confirmation: Initiate outbound calls to confirm scheduled appointments, gather customer feedback, and ensure customer satisfaction.
7. Administrative Support: Assist with various administrative tasks such as managing emails, responding to customer inquiries via email or chat, and maintaining accurate records and reports.
8. Adhere to Policies and Procedures: Follow company policies and procedures regarding call quality, customer handling, and data privacy to maintain professionalism and confidentiality.
9. Continuous Improvement: Actively participate in training programs and stay updated with product knowledge, service offerings, and industry trends to provide effective customer support.
2. Appointment Scheduling: Assist customers in scheduling residential and commercial cleaning services based on their requirements and availability of technicians.
3. Data Entry and Documentation: Accurately record customer information, service requests, and other relevant data into the company’s CRM system or database.
4. Problem Resolution: Identify and escalate customer concerns or problems to the appropriate departments or supervisors to ensure prompt resolution.
5. Upselling and Cross-selling: Promote additional services, packages, or promotions to customers during conversations, maximizing sales opportunities.
6. Follow-up and Confirmation: Initiate outbound calls to confirm scheduled appointments, gather customer feedback, and ensure customer satisfaction.
7. Administrative Support: Assist with various administrative tasks such as managing emails, responding to customer inquiries via email or chat, and maintaining accurate records and reports.
8. Adhere to Policies and Procedures: Follow company policies and procedures regarding call quality, customer handling, and data privacy to maintain professionalism and confidentiality.
9. Continuous Improvement: Actively participate in training programs and stay updated with product knowledge, service offerings, and industry trends to provide effective customer support.
Requirements:
– High school diploma or equivalent; additional education or relevant certifications are a plus.
– Proven experience as a call center representative or in a similar customer service role.
– Excellent verbal and written communication skills.
– Strong problem-solving and decision-making abilities.
– Ability to multitask and work efficiently in a fast-paced environment.
– Proficient in using CRM software, databases, and Microsoft Office Suite.
– Exceptional customer service skills with a positive and friendly demeanor.
– Detail-oriented with excellent organizational and time management skills.
– Ability to work independently as well as in a team-oriented environment.
– Proven experience as a call center representative or in a similar customer service role.
– Excellent verbal and written communication skills.
– Strong problem-solving and decision-making abilities.
– Ability to multitask and work efficiently in a fast-paced environment.
– Proficient in using CRM software, databases, and Microsoft Office Suite.
– Exceptional customer service skills with a positive and friendly demeanor.
– Detail-oriented with excellent organizational and time management skills.
– Ability to work independently as well as in a team-oriented environment.
Note: This job description is a general overview and may be subject to change based on the specific requirements of SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC and its policies.
Team lead
Job Description:
Lead at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a Team Lead at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, you will be responsible for overseeing and managing a team of residential and commercial cleaning technicians. Your primary objective will be to ensure the efficient and effective execution of cleaning services, maintain high-quality standards, and provide leadership and guidance to your team. You will play a crucial role in coordinating schedules, monitoring performance, resolving issues, and fostering a positive work environment.
Key Responsibilities:
1. Customer Service: Handle incoming calls from customers, addressing their inquiries, resolving issues, and providing accurate information about the company’s cleaning services.
2. Appointment Scheduling: Assist customers in scheduling residential and commercial cleaning services based on their requirements and availability of technicians.
3. Data Entry and Documentation: Accurately record customer information, service requests, and other relevant data into the company’s CRM system or database.
4. Problem Resolution: Identify and escalate customer concerns or problems to the appropriate departments or supervisors to ensure prompt resolution.
5. Upselling and Cross-selling: Promote additional services, packages, or promotions to customers during conversations, maximizing sales opportunities.
6. Follow-up and Confirmation: Initiate outbound calls to confirm scheduled appointments, gather customer feedback, and ensure customer satisfaction.
7. Administrative Support: Assist with various administrative tasks such as managing emails, responding to customer inquiries via email or chat, and maintaining accurate records and reports.
8. Adhere to Policies and Procedures: Follow company policies and procedures regarding call quality, customer handling, and data privacy to maintain professionalism and confidentiality.
9. Continuous Improvement: Actively participate in training programs and stay updated with product knowledge, service offerings, and industry trends to provide effective customer support.
2. Appointment Scheduling: Assist customers in scheduling residential and commercial cleaning services based on their requirements and availability of technicians.
3. Data Entry and Documentation: Accurately record customer information, service requests, and other relevant data into the company’s CRM system or database.
4. Problem Resolution: Identify and escalate customer concerns or problems to the appropriate departments or supervisors to ensure prompt resolution.
5. Upselling and Cross-selling: Promote additional services, packages, or promotions to customers during conversations, maximizing sales opportunities.
6. Follow-up and Confirmation: Initiate outbound calls to confirm scheduled appointments, gather customer feedback, and ensure customer satisfaction.
7. Administrative Support: Assist with various administrative tasks such as managing emails, responding to customer inquiries via email or chat, and maintaining accurate records and reports.
8. Adhere to Policies and Procedures: Follow company policies and procedures regarding call quality, customer handling, and data privacy to maintain professionalism and confidentiality.
9. Continuous Improvement: Actively participate in training programs and stay updated with product knowledge, service offerings, and industry trends to provide effective customer support.
Requirements:
– High school diploma or equivalent; additional education or relevant certifications in management or related field is a plus.
– Proven experience in a leadership or supervisory role, preferably in the cleaning industry or a related field.
– Strong leadership and management skills with the ability to motivate and inspire a team.
– Excellent communication and interpersonal skills, with the ability to effectively interact with team members, clients, and management.
– Knowledge of cleaning techniques, equipment, and safety procedures.
– Strong problem-solving and decision-making abilities. – Organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
– Proficient in using technology and software for scheduling, reporting, and communication purposes.
– Ability to work flexible hours and adapt to changing priorities and demands.
– Commitment to maintaining high-quality standards and delivering exceptional customer service.
– Proven experience in a leadership or supervisory role, preferably in the cleaning industry or a related field.
– Strong leadership and management skills with the ability to motivate and inspire a team.
– Excellent communication and interpersonal skills, with the ability to effectively interact with team members, clients, and management.
– Knowledge of cleaning techniques, equipment, and safety procedures.
– Strong problem-solving and decision-making abilities. – Organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
– Proficient in using technology and software for scheduling, reporting, and communication purposes.
– Ability to work flexible hours and adapt to changing priorities and demands.
– Commitment to maintaining high-quality standards and delivering exceptional customer service.
Note: This job description is a general overview and may be subject to change based on the specific requirements of SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC and its policies.
Regional manager
Job Description:
Regional Manager at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a Regional Manager at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, you will be responsible for overseeing and managing the operations of multiple locations within a designated region. Your primary objective will be to ensure the successful execution of cleaning services, achieve business targets, maintain high-quality standards, and provide leadership and guidance to the branch managers and their teams. You will play a crucial role in driving growth, implementing strategies, monitoring performance, and fostering a positive work culture.
Key Responsibilities:
1. Operations Management: Oversee the day-to-day operations of multiple branch locations, ensuring efficient service delivery, adherence to company policies and procedures, and compliance with regulatory requirements.
2. Performance Monitoring: Monitor the performance of branch managers and their teams, track key performance indicators (KPIs), and provide guidance and support to optimize productivity, efficiency, and quality of work.
3. Strategic Planning: Develop and implement strategic plans to drive growth, expand market reach, and achieve revenue targets within the designated region.
4. Quality Assurance: Establish and maintain high-quality standards for cleaning services across all locations. Conduct regular inspections to ensure compliance, identify areas for improvement, and provide feedback and training to branch managers and their teams.
5. Financial Management: Monitor and manage budgets, expenses, and revenue targets for each branch location. Analyze financial reports, identify trends, and implement strategies to optimize profitability and cost-efficiency.
6. Customer Relationship Management: Foster strong relationships with key clients, understand their needs and expectations, and ensure exceptional customer satisfaction. Address escalated customer concerns or issues in a timely and professional manner.
7. Team Leadership and Development: Provide leadership, guidance, and support to branch managers and their teams. Promote a positive work culture, encourage professional growth and development, and resolve any personnel-related issues or conflicts.
8. Communication and Collaboration: Facilitate effective communication and collaboration between branch locations, management, and other departments within the organization. Share best practices, disseminate information, and ensure alignment with company goals and objectives.
9. Compliance and Risk Management: Ensure compliance with safety regulations, industry standards, and legal requirements. Implement risk management strategies to minimize potential liabilities.
10. Reporting and Analysis: Generate regular reports on regional performance, service metrics, financial results, and other relevant data. Analyze data and provide insights to support decision-making, identify trends, and drive continuous improvement.
2. Performance Monitoring: Monitor the performance of branch managers and their teams, track key performance indicators (KPIs), and provide guidance and support to optimize productivity, efficiency, and quality of work.
3. Strategic Planning: Develop and implement strategic plans to drive growth, expand market reach, and achieve revenue targets within the designated region.
4. Quality Assurance: Establish and maintain high-quality standards for cleaning services across all locations. Conduct regular inspections to ensure compliance, identify areas for improvement, and provide feedback and training to branch managers and their teams.
5. Financial Management: Monitor and manage budgets, expenses, and revenue targets for each branch location. Analyze financial reports, identify trends, and implement strategies to optimize profitability and cost-efficiency.
6. Customer Relationship Management: Foster strong relationships with key clients, understand their needs and expectations, and ensure exceptional customer satisfaction. Address escalated customer concerns or issues in a timely and professional manner.
7. Team Leadership and Development: Provide leadership, guidance, and support to branch managers and their teams. Promote a positive work culture, encourage professional growth and development, and resolve any personnel-related issues or conflicts.
8. Communication and Collaboration: Facilitate effective communication and collaboration between branch locations, management, and other departments within the organization. Share best practices, disseminate information, and ensure alignment with company goals and objectives.
9. Compliance and Risk Management: Ensure compliance with safety regulations, industry standards, and legal requirements. Implement risk management strategies to minimize potential liabilities.
10. Reporting and Analysis: Generate regular reports on regional performance, service metrics, financial results, and other relevant data. Analyze data and provide insights to support decision-making, identify trends, and drive continuous improvement.
Requirements:
– Bachelor’s degree in business administration, management, or a related field; relevant certifications or additional education is a plus.
– Proven experience in a regional management or similar leadership role, preferably in the cleaning industry or a related field.
– Strong leadership and managerial skills, with the ability to motivate and inspire teams across multiple locations.
– Excellent communication and interpersonal skills, with the ability to effectively interact with employees, clients, and senior management.
– Strong business acumen and strategic thinking abilities.
– Demonstrated experience in financial management, budgeting, and achieving revenue targets.
– Knowledge of cleaning techniques, equipment, and industry best practices.
– Analytical and problem-solving skills, with the ability to make data-driven decisions and implement effective solutions.
– Ability to travel to various branch locations within the designated region.
– Proficient in using technology and software for reporting, analysis, and communication purposes.
– Commitment to maintaining high-quality standards and delivering exceptional customer service.
– Proven experience in a regional management or similar leadership role, preferably in the cleaning industry or a related field.
– Strong leadership and managerial skills, with the ability to motivate and inspire teams across multiple locations.
– Excellent communication and interpersonal skills, with the ability to effectively interact with employees, clients, and senior management.
– Strong business acumen and strategic thinking abilities.
– Demonstrated experience in financial management, budgeting, and achieving revenue targets.
– Knowledge of cleaning techniques, equipment, and industry best practices.
– Analytical and problem-solving skills, with the ability to make data-driven decisions and implement effective solutions.
– Ability to travel to various branch locations within the designated region.
– Proficient in using technology and software for reporting, analysis, and communication purposes.
– Commitment to maintaining high-quality standards and delivering exceptional customer service.
Note: This job description
Contract Cleaners/Field Technicians
Job Description:
Contract Cleaners/Field Technicians at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a Contract Cleaner/Field Technician at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, you will be responsible for providing professional cleaning services to residential and commercial clients. Your primary objective will be to ensure the thorough and efficient cleaning of assigned properties, following established cleaning protocols and meeting client specifications. You will play a critical role in maintaining cleanliness standards, delivering exceptional customer service, and representing the company’s values on-site.
Key Responsibilities:
1. Cleaning Services: Perform a variety of cleaning tasks according to established guidelines, including but not limited to dusting, mopping, vacuuming, sweeping, disinfecting surfaces, and restroom cleaning.
2. Client Specifications: Follow specific instructions and client specifications regarding cleaning methods, products, and areas to be cleaned. Adapt cleaning techniques based on the unique requirements of each property.
3. Equipment and Supplies: Operate and maintain cleaning equipment, such as vacuum cleaners, carpet cleaners, and floor polishers, ensuring they are in proper working condition. Properly handle and store cleaning chemicals and supplies.
4. Quality Assurance: Ensure the delivery of high-quality cleaning services by conducting thorough inspections of completed work and addressing any deficiencies promptly. Maintain cleanliness standards and meet or exceed client expectations.
5. Time Management: Manage workload and complete assigned cleaning tasks within the allocated time frames. Prioritize tasks based on urgency and efficiently utilize time and resources.
6. Safety and Compliance: Follow safety protocols and adhere to company policies and procedures. Identify and report any safety hazards or maintenance issues to the appropriate channels.
7. Customer Service: Interact professionally with clients and respond to their inquiries or requests in a courteous and timely manner. Provide exceptional customer service and address any concerns or issues promptly and effectively.
8. Documentation and Reporting: Maintain accurate records of work performed, including cleaning logs, checklists, and incident reports. Report any client feedback, special requests, or issues to the appropriate supervisors or management.
9. Professional Development: Stay updated with industry trends, new cleaning techniques, and safety protocols. Participate in training programs and continuous learning opportunities to enhance skills and knowledge.
10. Team Collaboration: Collaborate with other team members, supervisors, and support staff to ensure efficient workflow, share best practices, and contribute to a positive work environment.
2. Client Specifications: Follow specific instructions and client specifications regarding cleaning methods, products, and areas to be cleaned. Adapt cleaning techniques based on the unique requirements of each property.
3. Equipment and Supplies: Operate and maintain cleaning equipment, such as vacuum cleaners, carpet cleaners, and floor polishers, ensuring they are in proper working condition. Properly handle and store cleaning chemicals and supplies.
4. Quality Assurance: Ensure the delivery of high-quality cleaning services by conducting thorough inspections of completed work and addressing any deficiencies promptly. Maintain cleanliness standards and meet or exceed client expectations.
5. Time Management: Manage workload and complete assigned cleaning tasks within the allocated time frames. Prioritize tasks based on urgency and efficiently utilize time and resources.
6. Safety and Compliance: Follow safety protocols and adhere to company policies and procedures. Identify and report any safety hazards or maintenance issues to the appropriate channels.
7. Customer Service: Interact professionally with clients and respond to their inquiries or requests in a courteous and timely manner. Provide exceptional customer service and address any concerns or issues promptly and effectively.
8. Documentation and Reporting: Maintain accurate records of work performed, including cleaning logs, checklists, and incident reports. Report any client feedback, special requests, or issues to the appropriate supervisors or management.
9. Professional Development: Stay updated with industry trends, new cleaning techniques, and safety protocols. Participate in training programs and continuous learning opportunities to enhance skills and knowledge.
10. Team Collaboration: Collaborate with other team members, supervisors, and support staff to ensure efficient workflow, share best practices, and contribute to a positive work environment.
Requirements:
– High school diploma or equivalent; additional education or certifications in cleaning or related field are a plus.
– Previous experience in professional cleaning services or a similar role is preferred.
– Knowledge of cleaning techniques, equipment, and industry best practices.
– Familiarity with various cleaning chemicals and their proper usage.
– Physical fitness and stamina to perform cleaning tasks, including lifting and moving heavy objects.
– Attention to detail and the ability to maintain cleanliness standards.
– Excellent time management skills and the ability to work independently.
– Strong communication and interpersonal skills for interacting with clients and team members.
– Ability to follow instructions, meet deadlines, and work efficiently.
– Flexibility to work non-standard hours and weekends, as required.
– Valid driver’s license and reliable transportation, if necessary.
– Previous experience in professional cleaning services or a similar role is preferred.
– Knowledge of cleaning techniques, equipment, and industry best practices.
– Familiarity with various cleaning chemicals and their proper usage.
– Physical fitness and stamina to perform cleaning tasks, including lifting and moving heavy objects.
– Attention to detail and the ability to maintain cleanliness standards.
– Excellent time management skills and the ability to work independently.
– Strong communication and interpersonal skills for interacting with clients and team members.
– Ability to follow instructions, meet deadlines, and work efficiently.
– Flexibility to work non-standard hours and weekends, as required.
– Valid driver’s license and reliable transportation, if necessary.
Note: This job description is a general overview and may be subject to change based on the specific requirements of SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC and its policies.
Sales Team
Job Description:
Sales Team at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a member of the Sales Team at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, you will be responsible for generating new business opportunities, building relationships with potential clients, and promoting the company’s residential and commercial cleaning services. Your primary objective will be to meet or exceed sales targets, foster customer satisfaction, and contribute to the growth and success of the company.
Key Responsibilities:
1. Business Development: Actively prospect and generate leads through various channels, including cold calling, networking, referrals, and online research, to identify potential residential and commercial cleaning clients.
2. Sales Presentations: Conduct sales presentations and demonstrations to showcase the company’s cleaning services and explain their benefits to potential clients. Tailor presentations to address client needs and promote the unique value proposition of SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC.
3. Client Relationship Management: Build and maintain strong relationships with clients, understanding their cleaning requirements, and providing solutions that meet their needs. Act as the primary point of contact for client inquiries, concerns, and requests.
4. Proposal and Contract Preparation: Prepare and present professional proposals, quotes, and contracts to potential clients. Negotiate terms and conditions to secure new business agreements.
5. Sales Target Achievement: Meet or exceed assigned sales targets and objectives. Develop and implement effective sales strategies to maximize revenue and market share within assigned territories or customer segments.
6. Market Research and Analysis: Stay informed about industry trends, competitor activities, and market conditions. Conduct market research and analysis to identify opportunities for growth and adjust sales strategies accordingly.
7. CRM Management: Utilize customer relationship management (CRM) software to manage and track sales activities, pipeline, and client interactions. Maintain accurate and up-to-date records of sales contacts, opportunities, and outcomes.
8. Collaboration with Internal Teams: Collaborate with internal teams, including operations and customer service, to ensure smooth handover of new clients and to address any client-specific requirements or concerns.
9. Sales Reporting: Prepare regular sales reports and presentations to provide insights into sales performance, pipeline status, and market trends. Present findings to sales management and contribute to sales forecasting and planning.
10. Continuous Learning and Professional Development: Stay updated with industry knowledge, sales techniques, and product knowledge. Participate in sales training programs and attend industry events to enhance sales skills and stay competitive.
2. Sales Presentations: Conduct sales presentations and demonstrations to showcase the company’s cleaning services and explain their benefits to potential clients. Tailor presentations to address client needs and promote the unique value proposition of SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC.
3. Client Relationship Management: Build and maintain strong relationships with clients, understanding their cleaning requirements, and providing solutions that meet their needs. Act as the primary point of contact for client inquiries, concerns, and requests.
4. Proposal and Contract Preparation: Prepare and present professional proposals, quotes, and contracts to potential clients. Negotiate terms and conditions to secure new business agreements.
5. Sales Target Achievement: Meet or exceed assigned sales targets and objectives. Develop and implement effective sales strategies to maximize revenue and market share within assigned territories or customer segments.
6. Market Research and Analysis: Stay informed about industry trends, competitor activities, and market conditions. Conduct market research and analysis to identify opportunities for growth and adjust sales strategies accordingly.
7. CRM Management: Utilize customer relationship management (CRM) software to manage and track sales activities, pipeline, and client interactions. Maintain accurate and up-to-date records of sales contacts, opportunities, and outcomes.
8. Collaboration with Internal Teams: Collaborate with internal teams, including operations and customer service, to ensure smooth handover of new clients and to address any client-specific requirements or concerns.
9. Sales Reporting: Prepare regular sales reports and presentations to provide insights into sales performance, pipeline status, and market trends. Present findings to sales management and contribute to sales forecasting and planning.
10. Continuous Learning and Professional Development: Stay updated with industry knowledge, sales techniques, and product knowledge. Participate in sales training programs and attend industry events to enhance sales skills and stay competitive.
Requirements:
– Bachelor’s degree in business administration, marketing, or a related field preferred; relevant experience may be considered in lieu of a degree.
– Proven experience in sales, preferably in the cleaning industry or a related field.
– Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients at all levels.
– Strong negotiation and closing skills, with the ability to overcome objections and secure new business.
– Results-oriented mindset with a track record of meeting or exceeding sales targets.
– Self-motivated and proactive approach to sales, with the ability to work independently and as part of a team.
– Proficient in using CRM software, sales tracking tools, and Microsoft Office Suite.
– Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple client relationships simultaneously.
– Knowledge of residential and commercial cleaning services and their value propositions.
– Flexibility to travel within assigned territories and attend client meetings or industry events as required.
– Valid driver’s license and reliable transportation, if necessary.
– Proven experience in sales, preferably in the cleaning industry or a related field.
– Excellent communication and interpersonal skills, with the ability to build rapport and effectively communicate with clients at all levels.
– Strong negotiation and closing skills, with the ability to overcome objections and secure new business.
– Results-oriented mindset with a track record of meeting or exceeding sales targets.
– Self-motivated and proactive approach to sales, with the ability to work independently and as part of a team.
– Proficient in using CRM software, sales tracking tools, and Microsoft Office Suite.
– Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple client relationships simultaneously.
– Knowledge of residential and commercial cleaning services and their value propositions.
– Flexibility to travel within assigned territories and attend client meetings or industry events as required.
– Valid driver’s license and reliable transportation, if necessary.
Developer
Job Description:
Web App Developer – Troubleshooting
Position Overview:
As a Web App Developer at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, your primary responsibility will be to troubleshoot and resolve issues related to the company’s web applications. You will work closely with the development team to identify and fix bugs, optimize performance, and ensure the smooth functioning of web applications used by the company. This role requires strong technical skills, problem-solving abilities, and a deep understanding of web technologies.
Key Responsibilities:
– Investigate and diagnose issues reported by users or detected through monitoring systems.
– Collaborate with the development team to analyze and understand the root cause of problems.
– Develop and implement solutions to resolve web application issues, including bug fixes, patches, and performance optimizations.
– Conduct thorough testing of fixes and enhancements to ensure they meet quality standards and do not introduce new issues.
– Document troubleshooting processes, known issues, and solutions for future reference.
– Collaborate with cross-functional teams, including designers, project managers, and system administrators, to ensure seamless integration and operation of web applications.
– Stay updated with the latest technologies, trends, and best practices in web application development and troubleshooting.
– Collaborate with the development team to analyze and understand the root cause of problems.
– Develop and implement solutions to resolve web application issues, including bug fixes, patches, and performance optimizations.
– Conduct thorough testing of fixes and enhancements to ensure they meet quality standards and do not introduce new issues.
– Document troubleshooting processes, known issues, and solutions for future reference.
– Collaborate with cross-functional teams, including designers, project managers, and system administrators, to ensure seamless integration and operation of web applications.
– Stay updated with the latest technologies, trends, and best practices in web application development and troubleshooting.
Requirements:
– Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
– Proven experience as a Web App Developer or similar role, with a focus on troubleshooting and issue resolution.
– Strong knowledge of web technologies such as HTML, CSS, JavaScript, and related frameworks (e.g., React, Angular, Vue).
– Proficiency in server-side programming languages (e.g., Python, Ruby, PHP) and frameworks (e.g., Django, Ruby on Rails, Laravel).
– Experience with relational databases (e.g., MySQL, PostgreSQL) and proficiency in SQL.
– Familiarity with version control systems (e.g., Git) and collaborative development workflows.
– Excellent problem-solving and analytical skills.
– Strong attention to detail and ability to prioritize tasks effectively.
– Excellent communication and collaboration skills to work effectively within a team environment.
– Proven experience as a Web App Developer or similar role, with a focus on troubleshooting and issue resolution.
– Strong knowledge of web technologies such as HTML, CSS, JavaScript, and related frameworks (e.g., React, Angular, Vue).
– Proficiency in server-side programming languages (e.g., Python, Ruby, PHP) and frameworks (e.g., Django, Ruby on Rails, Laravel).
– Experience with relational databases (e.g., MySQL, PostgreSQL) and proficiency in SQL.
– Familiarity with version control systems (e.g., Git) and collaborative development workflows.
– Excellent problem-solving and analytical skills.
– Strong attention to detail and ability to prioritize tasks effectively.
– Excellent communication and collaboration skills to work effectively within a team environment.
Note: This job description is a general overview of the responsibilities and requirements for the position of Web App Developer – Troubleshooting. Specific duties and qualifications may vary depending on the company’s needs and the scope of the web applications being developed and supported.
Recruiter
Job Description:
Recruiter for SELECT STEAM Residential and Commercial Cleaning LLC
Position Overview:
As a Recruiter for SELECT STEAM Residential and Commercial Cleaning LLC, your primary responsibility will be to attract, evaluate, and hire qualified candidates to meet the staffing needs of the company. You will play a crucial role in ensuring that the organization maintains a talented and reliable workforce to deliver exceptional cleaning services to residential and commercial clients. This is a dynamic and fast-paced role that requires excellent communication, relationship-building, and organizational skills.
Key Responsibilities:
1. Talent Acquisition:<br>
– Develop and implement effective recruitment strategies to attract and identify top-quality candidates.<br>
– Source and screen resumes, conduct interviews, and assess candidates’ qualifications and suitability for various positions within the company.<br>
– Collaborate with hiring managers to understand their staffing requirements and provide recommendations on recruitment processes and best practices.<br>
– Utilize various recruitment channels, including online job boards, social media platforms, industry networks, and referrals, to attract a diverse pool of candidates.<br>
– Build and maintain a talent pipeline for future hiring needs.<br><br>
2. Selection and Hiring:<br>
– Conduct thorough candidate assessments, including skills evaluations, reference checks, and background screenings, to ensure the suitability and reliability of potential hires.<br>
– Coordinate and schedule interviews, both in-person and remote, between candidates and hiring managers.<br>
– Facilitate the decision-making process by providing feedback and recommendations based on candidate evaluations and interviews.<br>
– Extend job offers to selected candidates and negotiate compensation packages in alignment with company policies and budgetary guidelines.<br><br>
3. Onboarding and Orientation:<br>
– Collaborate with the HR team to ensure a smooth onboarding process for new hires, including completing necessary paperwork, conducting orientation sessions, and facilitating training as required.<br>
– Provide information and guidance to new employees regarding company policies, procedures, and expectations.<br>
– Serve as a point of contact for new hires during their initial period of employment, addressing any questions or concerns they may have.<br><br>
4. Recruitment Administration:<br>
– Maintain accurate and up-to-date records of candidate information, interviews, and hiring decisions in the applicant tracking system or recruitment database.<br>
– Prepare and distribute employment contracts, offer letters, and other relevant documentation.<br>
– Stay updated on relevant employment laws and regulations to ensure compliance in recruitment and hiring practices.<br>
– Generate regular recruitment reports and metrics to assess the effectiveness of recruitment strategies and identify areas for improvement.
Requirements:
– Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).
– Proven experience as a recruiter or in a similar talent acquisition role. – Knowledge of effective recruitment strategies, sourcing techniques, and candidate assessment methods.
– Familiarity with applicant tracking systems and recruitment software.
– Strong interpersonal skills with the ability to build relationships and communicate effectively with candidates, hiring managers, and other stakeholders.
– Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
– Detail-oriented and thorough in candidate evaluations and documentation.
– Knowledge of employment laws and regulations related to recruitment and hiring.
– Ability to maintain confidentiality and handle sensitive information appropriately.
– Proven experience as a recruiter or in a similar talent acquisition role. – Knowledge of effective recruitment strategies, sourcing techniques, and candidate assessment methods.
– Familiarity with applicant tracking systems and recruitment software.
– Strong interpersonal skills with the ability to build relationships and communicate effectively with candidates, hiring managers, and other stakeholders.
– Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
– Detail-oriented and thorough in candidate evaluations and documentation.
– Knowledge of employment laws and regulations related to recruitment and hiring.
– Ability to maintain confidentiality and handle sensitive information appropriately.
Note: This job description is a general overview of the responsibilities and qualifications required for the role of a Recruiter at SELECT STEAM Residential and Commercial Cleaning LLC. Actual job duties and requirements may vary and evolve over time.
Human Resources Department
Job Description:
Human Resources Department
Position Overview:
The Human Resources (HR) Department plays a critical role in managing and supporting the organization’s human capital. It is responsible for attracting, developing, and retaining employees while ensuring compliance with employment laws and fostering a positive work environment. The following is a comprehensive job description for the HR Department, outlining key responsibilities and requirements for various HR roles:
1. HR Manager/HR Director:
Key Responsibilities:
– Develop and implement HR strategies, policies, and procedures aligned with the organization’s goals and objectives.
– Oversee the recruitment and selection process, including job posting, candidate screening, interviewing, and onboarding.
– Manage employee relations, including conflict resolution, disciplinary actions, and grievance procedures.
– Develop and implement performance management systems, including goal setting, performance evaluations, and employee development plans.
– Ensure compliance with employment laws and regulations, including labor standards, equal employment opportunity, and workplace safety.
– Develop and deliver HR training programs to enhance employee skills and knowledge.
– Oversee compensation and benefits administration, including salary reviews, benefits enrollment, and payroll coordination.
– Manage employee engagement initiatives, such as employee recognition programs, team-building activities, and employee surveys.
– Stay updated with HR best practices, industry trends, and legal requirements to ensure effective HR operations.
– Oversee the recruitment and selection process, including job posting, candidate screening, interviewing, and onboarding.
– Manage employee relations, including conflict resolution, disciplinary actions, and grievance procedures.
– Develop and implement performance management systems, including goal setting, performance evaluations, and employee development plans.
– Ensure compliance with employment laws and regulations, including labor standards, equal employment opportunity, and workplace safety.
– Develop and deliver HR training programs to enhance employee skills and knowledge.
– Oversee compensation and benefits administration, including salary reviews, benefits enrollment, and payroll coordination.
– Manage employee engagement initiatives, such as employee recognition programs, team-building activities, and employee surveys.
– Stay updated with HR best practices, industry trends, and legal requirements to ensure effective HR operations.
Requirements:
– Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
– Several years of progressive experience in HR roles, with demonstrated leadership and strategic HR planning abilities.
– Strong knowledge of employment laws and regulations.
– Excellent interpersonal and communication skills.
– Ability to handle confidential and sensitive information with discretion.
– Proficiency in HRIS (Human Resources Information System) and other HR software.
– Professional certifications such as SHRM-CP, SHRM-SCP, or PHR, are a plus.
– Several years of progressive experience in HR roles, with demonstrated leadership and strategic HR planning abilities.
– Strong knowledge of employment laws and regulations.
– Excellent interpersonal and communication skills.
– Ability to handle confidential and sensitive information with discretion.
– Proficiency in HRIS (Human Resources Information System) and other HR software.
– Professional certifications such as SHRM-CP, SHRM-SCP, or PHR, are a plus.
2. HR Generalist:
Key Responsibilities:
– Provide support in various HR functions, including recruitment, employee relations, performance management, and HR administration.
– Assist in the implementation and maintenance of HR policies and procedures.
– Coordinate and conduct new employee orientations and onboarding processes.
– Assist in employee relations matters, including conflict resolution and disciplinary actions.
– Administer and update employee records and HR databases.
– Assist in benefits administration and employee communications related to benefits.
– Support employee training and development initiatives.
– Assist in HR compliance, including ensuring proper documentation and adherence to labor laws.
– Participate in HR projects and initiatives as assigned.
– Assist in the implementation and maintenance of HR policies and procedures.
– Coordinate and conduct new employee orientations and onboarding processes.
– Assist in employee relations matters, including conflict resolution and disciplinary actions.
– Administer and update employee records and HR databases.
– Assist in benefits administration and employee communications related to benefits.
– Support employee training and development initiatives.
– Assist in HR compliance, including ensuring proper documentation and adherence to labor laws.
– Participate in HR projects and initiatives as assigned.
Requirements:
– Bachelor’s degree in Human Resources, Business Administration, or a related field.
– 1-3 years of experience in HR or related roles.
– Knowledge of HR best practices and employment laws.
– Strong organizational and administrative skills.
– Excellent communication and interpersonal skills.
– Proficiency in HRIS and Microsoft Office applications.
– 1-3 years of experience in HR or related roles.
– Knowledge of HR best practices and employment laws.
– Strong organizational and administrative skills.
– Excellent communication and interpersonal skills.
– Proficiency in HRIS and Microsoft Office applications.
3. HR Assistant/Coordinator:
Key Responsibilities:
– Provide administrative support to the HR team, including scheduling interviews, maintaining employee records, and managing HR documents.
– Assist in the recruitment process, including posting job openings, coordinating interviews, and conducting reference checks.
– Support employee onboarding and orientation processes.
– Assist in HR administration tasks, such as preparing employment contracts and updating employee information in HR systems.
– Respond to employee inquiries regarding HR policies, benefits, and general HR-related matters.
– Assist in coordinating employee training and development activities.
– Maintain accurate and up-to-date HR records and files.
– Assist with HR-related projects and initiatives as needed.
– Assist in the recruitment process, including posting job openings, coordinating interviews, and conducting reference checks.
– Support employee onboarding and orientation processes.
– Assist in HR administration tasks, such as preparing employment contracts and updating employee information in HR systems.
– Respond to employee inquiries regarding HR policies, benefits, and general HR-related matters.
– Assist in coordinating employee training and development activities.
– Maintain accurate and up-to-date HR records and files.
– Assist with HR-related projects and initiatives as needed.
Requirements:
– Associate’s degree or relevant
Marketing/Advertising Specialist & Social Media Management
Job Description:
SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC
Position Overview:
As a Marketing/Advertising Specialist at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC, your primary responsibility will be to develop and execute marketing and advertising strategies to promote the company’s residential and commercial cleaning services. You will work closely with the marketing team to create compelling campaigns, increase brand awareness, and drive customer acquisition. This role requires creativity, strategic thinking, and a deep understanding of marketing and advertising principles.
Key Responsibilities:
– Develop and implement marketing and advertising strategies to promote SELECT STEAM’s residential and commercial cleaning services.
– Conduct market research to identify target audience, market trends, and competitive landscape.
– Create engaging and persuasive marketing content, including website copy, social media posts, blog articles, and promotional materials.
– Manage and optimize digital marketing channels, including search engine marketing (SEM), search engine optimization (SEO), social media advertising, email marketing, and display advertising.
– Monitor and analyze marketing campaign performance, using data and analytics tools to measure key performance indicators (KPIs) and make data-driven decisions.
– Collaborate with the design team to create visually appealing and effective marketing collateral.
– Plan and execute offline marketing initiatives, such as print advertising, direct mail campaigns, and local events.
– Build and maintain relationships with media outlets, influencers, and industry partners to secure coverage and partnerships.
– Monitor industry trends and stay updated with new marketing and advertising techniques and technologies.
– Collaborate with cross-functional teams, including sales, customer service, and operations, to align marketing activities with business goals.
– Conduct market research to identify target audience, market trends, and competitive landscape.
– Create engaging and persuasive marketing content, including website copy, social media posts, blog articles, and promotional materials.
– Manage and optimize digital marketing channels, including search engine marketing (SEM), search engine optimization (SEO), social media advertising, email marketing, and display advertising.
– Monitor and analyze marketing campaign performance, using data and analytics tools to measure key performance indicators (KPIs) and make data-driven decisions.
– Collaborate with the design team to create visually appealing and effective marketing collateral.
– Plan and execute offline marketing initiatives, such as print advertising, direct mail campaigns, and local events.
– Build and maintain relationships with media outlets, influencers, and industry partners to secure coverage and partnerships.
– Monitor industry trends and stay updated with new marketing and advertising techniques and technologies.
– Collaborate with cross-functional teams, including sales, customer service, and operations, to align marketing activities with business goals.
Requirements:
– Bachelor’s degree in Marketing, Advertising, Communications, or a related field (or equivalent work experience).
– Proven experience in marketing and advertising, preferably in a similar industry.
– Strong knowledge of marketing principles, strategies, and tactics.
– Proficiency in digital marketing channels, platforms, and tools.
– Excellent written and verbal communication skills.
– Creative thinking and ability to develop innovative marketing ideas.
– Analytical mindset and ability to interpret data to drive marketing decisions.
– Familiarity with graphic design principles and basic design software.
– Strong organizational and project management skills.
– Ability to work independently as well as collaboratively in a team environment.
– Attention to detail and ability to meet deadlines.
– Proven experience in marketing and advertising, preferably in a similar industry.
– Strong knowledge of marketing principles, strategies, and tactics.
– Proficiency in digital marketing channels, platforms, and tools.
– Excellent written and verbal communication skills.
– Creative thinking and ability to develop innovative marketing ideas.
– Analytical mindset and ability to interpret data to drive marketing decisions.
– Familiarity with graphic design principles and basic design software.
– Strong organizational and project management skills.
– Ability to work independently as well as collaboratively in a team environment.
– Attention to detail and ability to meet deadlines.
Responsibilities:
1. Develop and execute social media advertising strategies to increase brand visibility, generate leads, and drive conversions.
2. Identify target audiences and create customer profiles to optimize advertising campaigns.
3. Plan and manage advertising budgets across various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
4. Create engaging and compelling ad copy, visuals, and multimedia content to attract and retain customers.
5. Monitor and analyze campaign performance metrics, such as click-through rates, conversions, and return on ad spend (ROAS).
6. Conduct A/B testing and implement optimization strategies to improve campaign performance and achieve key performance indicators (KPIs).
7. Stay up to date with industry trends, emerging social media platforms, and advertising best practices to ensure the company remains competitive.
8. Collaborate with the marketing team to align social media advertising efforts with overall marketing campaigns and initiatives.
9. Monitor and respond to customer inquiries, comments, and reviews on social media platforms in a timely and professional manner.
10. Provide regular reports and insights on campaign performance, audience behavior, and market trends to management.
2. Identify target audiences and create customer profiles to optimize advertising campaigns.
3. Plan and manage advertising budgets across various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.
4. Create engaging and compelling ad copy, visuals, and multimedia content to attract and retain customers.
5. Monitor and analyze campaign performance metrics, such as click-through rates, conversions, and return on ad spend (ROAS).
6. Conduct A/B testing and implement optimization strategies to improve campaign performance and achieve key performance indicators (KPIs).
7. Stay up to date with industry trends, emerging social media platforms, and advertising best practices to ensure the company remains competitive.
8. Collaborate with the marketing team to align social media advertising efforts with overall marketing campaigns and initiatives.
9. Monitor and respond to customer inquiries, comments, and reviews on social media platforms in a timely and professional manner.
10. Provide regular reports and insights on campaign performance, audience behavior, and market trends to management.
Note: This is a sample job description for a Social Media Advertising Manager at SELECT STEAM RESIDENTIAL AND COMMERCIAL CLEANING LLC. The actual job description may vary based on the specific requirements and needs of the company. Also This job description is a general overview of the responsibilities and requirements for the position of Marketing/Advertising Specialist. Specific duties and qualifications may vary depending on the company’s needs and the scope of marketing and advertising activities in the residential and commercial cleaning industry.
Car Detailing/field Technician
Job Description:
Car Detail Technician, SELECT STEAM Residential and Commercial Cleaning LLC
Position Overview:
As a Car Detail Technician at SELECT STEAM Residential and Commercial Cleaning LLC, your primary responsibility will be to provide exceptional car detailing services to our residential and commercial clients. You will be responsible for thoroughly cleaning and restoring the interior and exterior of vehicles, ensuring the highest standards of cleanliness and customer satisfaction. This role requires attention to detail, technical expertise, and a commitment to delivering outstanding results.
1. Car Detailing:
Key Responsibilities:
– Perform thorough interior and exterior cleaning of vehicles, including vacuuming, dusting, washing, waxing, and polishing.
– Clean and condition upholstery, carpets, leather surfaces, and other interior components to remove stains, dirt, and odors.
– Apply protective coatings, sealants, and polishes to exterior surfaces to restore and enhance the vehicle’s appearance.
– Clean and polish windows, mirrors, and other glass surfaces to ensure clarity and visibility.
– Use specialized tools, equipment, and cleaning agents to achieve high-quality results while maintaining the integrity of the vehicle.
– Clean and condition upholstery, carpets, leather surfaces, and other interior components to remove stains, dirt, and odors.
– Apply protective coatings, sealants, and polishes to exterior surfaces to restore and enhance the vehicle’s appearance.
– Clean and polish windows, mirrors, and other glass surfaces to ensure clarity and visibility.
– Use specialized tools, equipment, and cleaning agents to achieve high-quality results while maintaining the integrity of the vehicle.
2. Quality Assurance:
Key Responsibilities:
– Inspect vehicles before and after detailing to ensure that all cleaning tasks have been completed to the highest standards.
– Identify and address any missed areas or quality issues promptly and effectively.
– Follow established procedures and checklists to maintain consistency and quality in car detailing services.
– Identify and address any missed areas or quality issues promptly and effectively.
– Follow established procedures and checklists to maintain consistency and quality in car detailing services.
3. Customer Service:
Key Responsibilities:
– Interact with customers in a professional and friendly manner, addressing any questions or concerns they may have.
– Provide recommendations and advice on car detailing options and services based on the customer’s needs and preferences.
– Ensure customer satisfaction by delivering exceptional service and resolving any issues in a timely and satisfactory manner.
– Provide recommendations and advice on car detailing options and services based on the customer’s needs and preferences.
– Ensure customer satisfaction by delivering exceptional service and resolving any issues in a timely and satisfactory manner.
4. Equipment and Inventory Management:
Key Responsibilities:
– Maintain and care for detailing equipment, tools, and supplies to ensure their proper functioning and longevity.
– Monitor inventory levels of cleaning agents, chemicals, and detailing supplies, and promptly report any shortages or replenishment needs.
– Monitor inventory levels of cleaning agents, chemicals, and detailing supplies, and promptly report any shortages or replenishment needs.
5. Safety and Compliance:
Key Responsibilities:
– Adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and others.
– Follow all applicable laws, regulations, and environmental standards related to car detailing operations.
– Follow all applicable laws, regulations, and environmental standards related to car detailing operations.
Requirements:
– High school diploma or equivalent.
– Proven experience in car detailing or automotive cleaning services.
– Knowledge of various car detailing techniques, tools, and products.
– Familiarity with different types of vehicles and their specific cleaning requirements.
– Ability to operate and maintain car detailing equipment effectively.
– Strong attention to detail and commitment to delivering high-quality results.
– Excellent customer service and communication skills.
– Physical stamina and ability to perform repetitive tasks in a fast-paced environment.
– Ability to work independently with minimal supervision.
– Valid driver’s license and clean driving record (if required for on-site services).
– Proven experience in car detailing or automotive cleaning services.
– Knowledge of various car detailing techniques, tools, and products.
– Familiarity with different types of vehicles and their specific cleaning requirements.
– Ability to operate and maintain car detailing equipment effectively.
– Strong attention to detail and commitment to delivering high-quality results.
– Excellent customer service and communication skills.
– Physical stamina and ability to perform repetitive tasks in a fast-paced environment.
– Ability to work independently with minimal supervision.
– Valid driver’s license and clean driving record (if required for on-site services).
Note: This job description is a general overview of the responsibilities and qualifications required for the role of Car Detail Technician at SELECT STEAM Residential and Commercial Cleaning LLC. Actual job duties and requirements may vary and evolve over time.
Exhaust Hoods/Steam Clean Technician
Job Description:
Exhaust Hoods/Steam Clean Technician, SELECT STEAM Residential and Commercial Cleaning LLC
Position Overview:
As an Exhaust Hoods/Steam Clean Technician at SELECT STEAM Residential and Commercial Cleaning LLC, your primary responsibility will be to clean and maintain kitchen equipment, with a particular focus on exhaust hoods and steam cleaning. You will be responsible for ensuring that commercial kitchens meet health and safety standards by removing grease, grime, and other contaminants from exhaust hoods, ducts, and associated equipment. This role requires technical expertise, attention to detail, and a commitment to delivering exceptional service.
1. Exhaust Hood Cleaning:
Key Responsibilities:
– Perform thorough cleaning of exhaust hoods, filters, ducts, and fans to remove grease, oil, and other buildup.
– Use specialized tools, equipment, and cleaning agents to dislodge and remove contaminants effectively.
– Follow established procedures and safety guidelines to ensure the proper cleaning and maintenance of exhaust systems.
– Inspect and assess the condition of exhaust systems, identifying any repair or maintenance needs and reporting them to the appropriate personnel.
– Use specialized tools, equipment, and cleaning agents to dislodge and remove contaminants effectively.
– Follow established procedures and safety guidelines to ensure the proper cleaning and maintenance of exhaust systems.
– Inspect and assess the condition of exhaust systems, identifying any repair or maintenance needs and reporting them to the appropriate personnel.
2. Steam Cleaning:
Key Responsibilities:
– Utilize steam cleaning equipment to clean and sanitize kitchen equipment, such as ovens, grills, fryers, and steamers.
– Ensure that all surfaces are thoroughly cleaned, including interior and exterior components.
– Follow proper steam cleaning techniques to remove grease, food particles, and other residues effectively.
– Adhere to safety protocols and guidelines when operating steam cleaning equipment.
– Ensure that all surfaces are thoroughly cleaned, including interior and exterior components.
– Follow proper steam cleaning techniques to remove grease, food particles, and other residues effectively.
– Adhere to safety protocols and guidelines when operating steam cleaning equipment.
3. Quality Assurance:
Key Responsibilities:
– Inspect equipment before and after cleaning to ensure that all cleaning tasks have been completed to the highest standards.
– Identify and address any missed areas or quality issues promptly and effectively.
– Follow established procedures and checklists to maintain consistency and quality in cleaning services.
– Identify and address any missed areas or quality issues promptly and effectively.
– Follow established procedures and checklists to maintain consistency and quality in cleaning services.
4. Customer Service:
Key Responsibilities:
– Interact with customers in a professional and friendly manner, addressing any questions or concerns they may have.
– Provide recommendations and advice on cleaning options and services based on the customer’s needs and preferences.
– Ensure customer satisfaction by delivering exceptional service and resolving any issues in a timely and satisfactory manner.
– Provide recommendations and advice on cleaning options and services based on the customer’s needs and preferences.
– Ensure customer satisfaction by delivering exceptional service and resolving any issues in a timely and satisfactory manner.
5. Equipment and Inventory Management:
Key Responsibilities:
– Maintain and care for cleaning equipment, tools, and supplies to ensure their proper functioning and longevity.
– Monitor inventory levels of cleaning agents, chemicals, and supplies, and promptly report any shortages or replenishment needs.
– Monitor inventory levels of cleaning agents, chemicals, and supplies, and promptly report any shortages or replenishment needs.
6. Safety and Compliance:
Key Responsibilities:
– Adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and others.
– Follow all applicable laws, regulations, and industry standards related to cleaning operations in commercial kitchens.
– Follow all applicable laws, regulations, and industry standards related to cleaning operations in commercial kitchens.
Requirements:
– High school diploma or equivalent.
– Proven experience in exhaust hood and steam cleaning or related cleaning services.
– Knowledge of cleaning techniques, tools, and products used in commercial kitchen environments.
– Familiarity with safety protocols and guidelines for working with cleaning chemicals and equipment.
– Strong attention to detail and commitment to delivering high-quality results.
– Excellent customer service and communication skills.
– Physical stamina and ability to perform repetitive tasks in a fast-paced environment.
– Ability to work independently with minimal supervision.
– Valid driver’s license and clean driving record (if required for on-site services).
– Proven experience in exhaust hood and steam cleaning or related cleaning services.
– Knowledge of cleaning techniques, tools, and products used in commercial kitchen environments.
– Familiarity with safety protocols and guidelines for working with cleaning chemicals and equipment.
– Strong attention to detail and commitment to delivering high-quality results.
– Excellent customer service and communication skills.
– Physical stamina and ability to perform repetitive tasks in a fast-paced environment.
– Ability to work independently with minimal supervision.
– Valid driver’s license and clean driving record (if required for on-site services).
Note: This job description is a general overview of the responsibilities and qualifications required for the role of Exhaust Hoods/Steam Clean Technician at SELECT STEAM Residential and Commercial Cleaning LLC. Actual job duties and requirements may vary and evolve over time.
Oil Filtration Field Technician
Job Description:
Oil Filtration Field Technician
Position Overview:
As an Oil Filtration Field Technician at SELECT STEAM, your primary responsibility will be to provide oil filtration services to industrial and commercial clients. You will be responsible for operating and maintaining oil filtration equipment, conducting oil analysis, and ensuring the proper filtration and purification of various types of oils. This role requires technical expertise, attention to detail, and the ability to work independently in the field.
1. Oil Filtration and Purification:
Key Responsibilities:
– Operate and maintain oil filtration equipment to remove contaminants, impurities, and moisture from various types of oils, such as hydraulic, lubricating, and transformer oils.
– Set up and monitor filtration systems to ensure efficient and effective oil purification.
– Follow established procedures and guidelines to achieve desired filtration levels and maintain oil quality.
– Set up and monitor filtration systems to ensure efficient and effective oil purification.
– Follow established procedures and guidelines to achieve desired filtration levels and maintain oil quality.
2. Oil Analysis and Testing:
Key Responsibilities:
– Collect oil samples from equipment and conduct on-site tests to assess oil condition and identify potential issues.
– Perform basic oil analysis, including measuring viscosity, acidity, moisture content, and particle count.
– Interpret test results and provide recommendations for oil maintenance, replacement, or further treatment.
– Perform basic oil analysis, including measuring viscosity, acidity, moisture content, and particle count.
– Interpret test results and provide recommendations for oil maintenance, replacement, or further treatment.
3. Equipment Maintenance:
Key Responsibilities:
– Perform routine maintenance and calibration of oil filtration equipment to ensure optimal performance and accuracy.
– Troubleshoot equipment issues and perform minor repairs or adjustments as needed.
– Document equipment maintenance activities and report any significant problems or malfunctions to the appropriate personnel.
– Troubleshoot equipment issues and perform minor repairs or adjustments as needed.
– Document equipment maintenance activities and report any significant problems or malfunctions to the appropriate personnel.
4. Documentation and Reporting:
Key Responsibilities:
– Maintain detailed records of oil filtration activities, including oil analysis results, filtration parameters, and equipment maintenance logs.
– Prepare reports summarizing filtration processes, oil condition, and any recommended actions or improvements.
– Prepare reports summarizing filtration processes, oil condition, and any recommended actions or improvements.
5. Safety and Compliance:
Key Responsibilities:
– Adhere to all safety protocols and guidelines to ensure a safe working environment for yourself and others.
– Follow all applicable laws, regulations, and industry standards related to oil filtration operations.
– Follow all applicable laws, regulations, and industry standards related to oil filtration operations.
6. Customer Service:
Key Responsibilities:
– Interact with clients in a professional and knowledgeable manner, addressing their concerns and providing recommendations for oil maintenance and optimization.
– Ensure customer satisfaction by delivering high-quality oil filtration services and promptly addressing any issues or questions.
– Ensure customer satisfaction by delivering high-quality oil filtration services and promptly addressing any issues or questions.
Requirements:
– High school diploma or equivalent.
– Proven experience in oil filtration or related field services.
– Knowledge of oil filtration techniques, equipment, and filtration media.
– Familiarity with oil analysis and testing methods.
– Understanding of various types of oils and their characteristics.
– Strong technical and problem-solving skills.
– Excellent communication and customer service skills.
– Ability to work independently in the field and manage time effectively.
– Physical stamina and ability to perform physically demanding tasks.
– Valid driver’s license and clean driving record.
– Proven experience in oil filtration or related field services.
– Knowledge of oil filtration techniques, equipment, and filtration media.
– Familiarity with oil analysis and testing methods.
– Understanding of various types of oils and their characteristics.
– Strong technical and problem-solving skills.
– Excellent communication and customer service skills.
– Ability to work independently in the field and manage time effectively.
– Physical stamina and ability to perform physically demanding tasks.
– Valid driver’s license and clean driving record.
Note: This job description is a general overview of the responsibilities and qualifications required for the role of Oil Filtration Field Technician at SELECT STEAM. Actual job duties and requirements may vary and evolve over time.
Power Wash Technician
Job Description:
Power Wash Technician
Position Overview:
The Power Wash Technician at SELECT STEAM is responsible for performing residential and commercial cleaning services using high-pressure power washing equipment. The technician will work in a team or independently to deliver superior cleaning results and exceptional customer service. The primary focus of this role is to effectively and efficiently clean various surfaces, including exteriors of buildings, driveways, sidewalks, decks, and other areas that require power washing.
Key Responsibilities:
1. Perform power washing services using high-pressure equipment, adhering to safety guidelines and industry best practices.
2. Assess cleaning requirements and determine the appropriate cleaning methods, detergents, and equipment for each project.
3. Clean and prepare surfaces by removing dirt, mold, mildew, algae, stains, and other contaminants.
4. Operate power washing equipment, including pressure washers, surface cleaners, and other related tools.
5. Ensure proper handling and storage of cleaning solutions, chemicals, and equipment.
6. Safeguard surrounding areas and property from potential damage during the cleaning process.
7. Maintain and troubleshoot power washing equipment to ensure optimal performance.
8. Communicate with customers to understand their specific cleaning needs and address any concerns or questions they may have.
9. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
10. Complete work orders, documentation, and reports accurately and in a timely manner.
11. Follow company policies, procedures, and safety guidelines at all times.
2. Assess cleaning requirements and determine the appropriate cleaning methods, detergents, and equipment for each project.
3. Clean and prepare surfaces by removing dirt, mold, mildew, algae, stains, and other contaminants.
4. Operate power washing equipment, including pressure washers, surface cleaners, and other related tools.
5. Ensure proper handling and storage of cleaning solutions, chemicals, and equipment.
6. Safeguard surrounding areas and property from potential damage during the cleaning process.
7. Maintain and troubleshoot power washing equipment to ensure optimal performance.
8. Communicate with customers to understand their specific cleaning needs and address any concerns or questions they may have.
9. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
10. Complete work orders, documentation, and reports accurately and in a timely manner.
11. Follow company policies, procedures, and safety guidelines at all times.
Requirements:
1. Previous experience in power washing or a related field is preferred but not mandatory. Training will be provided.
2. Strong knowledge of power washing techniques, equipment, and cleaning solutions.
3. Physical stamina and the ability to work in various weather conditions.
4. Attention to detail and the ability to maintain high-quality standards.
5. Excellent communication and interpersonal skills.
6. Ability to work independently or as part of a team.
7. Problem-solving skills and the ability to adapt to different cleaning scenarios.
8. Valid driver’s license with a clean driving record.
2. Strong knowledge of power washing techniques, equipment, and cleaning solutions.
3. Physical stamina and the ability to work in various weather conditions.
4. Attention to detail and the ability to maintain high-quality standards.
5. Excellent communication and interpersonal skills.
6. Ability to work independently or as part of a team.
7. Problem-solving skills and the ability to adapt to different cleaning scenarios.
8. Valid driver’s license with a clean driving record.
Note: This job description is intended to convey information essential to understanding the scope of the Power Wash Technician position. It is not intended to be an exhaustive list of skills, duties, responsibilities, or qualifications associated with the role.
Disinfection Cleaning Technician
Job Description:
Disinfection Cleaning Technician
Position Overview:
The Disinfection Cleaning Technician at SELECT STEAM is responsible for providing residential and commercial cleaning services with a primary focus on disinfection. The technician will be trained in proper disinfection techniques, utilizing effective cleaning products and equipment. The role requires attention to detail, adherence to safety protocols, and the ability to deliver exceptional customer service. The technician will work independently or as part of a team to ensure that spaces are thoroughly cleaned and disinfected to maintain a safe and healthy environment.
Key Responsibilities:
1. Perform disinfection cleaning services in residential and commercial spaces, following established protocols and guidelines.
2. Assess cleaning requirements and determine appropriate disinfection methods, products, and equipment for each project.
3. Clean and disinfect high-touch surfaces, commonly used areas, and frequently visited spaces.
4. Utilize proper cleaning techniques to effectively remove dirt, dust, and other debris before applying disinfectants.
5. Apply disinfectants according to recommended procedures, ensuring complete coverage and contact time.
6. Pay special attention to sensitive areas, such as bathrooms, kitchens, and shared spaces, to minimize the risk of cross-contamination.
7. Safely handle and dispose of cleaning chemicals and waste materials in accordance with safety regulations.
8. Adhere to personal protective equipment (PPE) requirements to ensure personal safety and prevent the spread of contaminants.
9. Maintain and troubleshoot cleaning equipment to ensure optimal performance.
10. Communicate with customers to understand their specific disinfection needs and address any concerns or questions they may have.
11. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
12. Complete work orders, documentation, and reports accurately and in a timely manner.
13. Follow company policies, procedures, and safety guidelines at all times.
2. Assess cleaning requirements and determine appropriate disinfection methods, products, and equipment for each project.
3. Clean and disinfect high-touch surfaces, commonly used areas, and frequently visited spaces.
4. Utilize proper cleaning techniques to effectively remove dirt, dust, and other debris before applying disinfectants.
5. Apply disinfectants according to recommended procedures, ensuring complete coverage and contact time.
6. Pay special attention to sensitive areas, such as bathrooms, kitchens, and shared spaces, to minimize the risk of cross-contamination.
7. Safely handle and dispose of cleaning chemicals and waste materials in accordance with safety regulations.
8. Adhere to personal protective equipment (PPE) requirements to ensure personal safety and prevent the spread of contaminants.
9. Maintain and troubleshoot cleaning equipment to ensure optimal performance.
10. Communicate with customers to understand their specific disinfection needs and address any concerns or questions they may have.
11. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
12. Complete work orders, documentation, and reports accurately and in a timely manner.
13. Follow company policies, procedures, and safety guidelines at all times.
Requirements:
1. Previous experience in cleaning, disinfection, or a related field is preferred. Training will be provided.
2. Knowledge of proper disinfection techniques, cleaning products, and equipment.
3. Familiarity with cleaning chemicals and their appropriate applications.
4. Attention to detail and the ability to maintain high-quality standards.
5. Physical stamina and the ability to perform cleaning tasks for extended periods.
6. Excellent communication and interpersonal skills.
7. Ability to work independently or as part of a team.
8. Basic problem-solving skills and the ability to adapt to different cleaning scenarios.
9. Understanding of safety protocols and the ability to follow them diligently.
10. Valid driver’s license with a clean driving record.
2. Knowledge of proper disinfection techniques, cleaning products, and equipment.
3. Familiarity with cleaning chemicals and their appropriate applications.
4. Attention to detail and the ability to maintain high-quality standards.
5. Physical stamina and the ability to perform cleaning tasks for extended periods.
6. Excellent communication and interpersonal skills.
7. Ability to work independently or as part of a team.
8. Basic problem-solving skills and the ability to adapt to different cleaning scenarios.
9. Understanding of safety protocols and the ability to follow them diligently.
10. Valid driver’s license with a clean driving record.
Note: This job description is intended to convey information essential to understanding the scope of the Disinfection Cleaning Technician position. It is not intended to be an exhaustive list of skills, duties, responsibilities, or qualifications associated with the role.
Dustless Blasting Technician
Job Description:
Dustless Blasting Technician
Position Overview:
The Dustless Blasting Technician at SELECT STEAM is responsible for performing residential and commercial dustless blasting services. Utilizing specialized equipment and techniques, the technician removes paint, rust, coatings, and other surface contaminants from various surfaces. This role requires knowledge of dustless blasting methods, attention to detail, and the ability to deliver high-quality results while ensuring the safety of both the technician and the surrounding environment.
Key Responsibilities:
1. Perform dustless blasting services on residential and commercial surfaces, following established protocols and safety guidelines.
2. Assess the condition of surfaces and determine the appropriate dustless blasting techniques, media, and equipment for each project.
3. Prepare surfaces by removing any loose debris, masking adjacent areas, and protecting surrounding objects from damage.
4. Operate dustless blasting equipment, such as dustless blasters, compressors, and related tools, to remove paint, rust, coatings, and other contaminants from surfaces.
5. Ensure proper containment and disposal of blasting media, waste materials, and debris in accordance with environmental regulations.
6. Monitor and adjust blasting parameters, such as pressure and media flow rates, to achieve desired results without damaging the underlying surface.
7. Employ safety measures, including personal protective equipment (PPE), ventilation, and containment systems, to minimize exposure to dust, contaminants, and noise.
8. Communicate with customers to understand their specific dustless blasting needs and address any concerns or questions they may have.
9. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
10. Complete work orders, documentation, and reports accurately and in a timely manner.
11. Maintain and troubleshoot dustless blasting equipment to ensure optimal performance.
12. Follow company policies, procedures, and safety guidelines at all times.
2. Assess the condition of surfaces and determine the appropriate dustless blasting techniques, media, and equipment for each project.
3. Prepare surfaces by removing any loose debris, masking adjacent areas, and protecting surrounding objects from damage.
4. Operate dustless blasting equipment, such as dustless blasters, compressors, and related tools, to remove paint, rust, coatings, and other contaminants from surfaces.
5. Ensure proper containment and disposal of blasting media, waste materials, and debris in accordance with environmental regulations.
6. Monitor and adjust blasting parameters, such as pressure and media flow rates, to achieve desired results without damaging the underlying surface.
7. Employ safety measures, including personal protective equipment (PPE), ventilation, and containment systems, to minimize exposure to dust, contaminants, and noise.
8. Communicate with customers to understand their specific dustless blasting needs and address any concerns or questions they may have.
9. Provide excellent customer service by delivering high-quality results and maintaining a professional demeanor.
10. Complete work orders, documentation, and reports accurately and in a timely manner.
11. Maintain and troubleshoot dustless blasting equipment to ensure optimal performance.
12. Follow company policies, procedures, and safety guidelines at all times.
Requirements:
1. Previous experience in dustless blasting or a related field is preferred but not mandatory. Training will be provided.
2. Strong knowledge of dustless blasting techniques, equipment, and media.
3. Familiarity with different surface materials and their reactions to dustless blasting.
4. Attention to detail and the ability to maintain high-quality standards.
5. Physical stamina and the ability to work in various weather conditions.
6. Excellent communication and interpersonal skills.
7. Ability to work independently or as part of a team.
8. Problem-solving skills and the ability to adapt to different blasting scenarios.
9. Understanding of safety protocols and the ability to follow them diligently.
10. Valid driver’s license with a clean driving record.
2. Strong knowledge of dustless blasting techniques, equipment, and media.
3. Familiarity with different surface materials and their reactions to dustless blasting.
4. Attention to detail and the ability to maintain high-quality standards.
5. Physical stamina and the ability to work in various weather conditions.
6. Excellent communication and interpersonal skills.
7. Ability to work independently or as part of a team.
8. Problem-solving skills and the ability to adapt to different blasting scenarios.
9. Understanding of safety protocols and the ability to follow them diligently.
10. Valid driver’s license with a clean driving record.
Note: This job description is intended to convey information essential to understanding the scope of the Dustless Blasting Technician position. It is not intended to be an exhaustive list of skills, duties, responsibilities, or qualifications associated with the role.
Account Manager (Residential and Commercial)
Job Description:
Account Manager (Residential and Commercial)
Position Overview:
The Account Manager at SELECT STEAM is responsible for managing all residential and commercial accounts, ensuring customer satisfaction, and driving business growth. The Account Manager serves as the primary point of contact for clients, building and maintaining strong relationships to understand their needs and provide tailored cleaning solutions. This role requires excellent communication skills, organizational abilities, and a customer-centric mindset.
Key Responsibilities:
1. Serve as the main point of contact for residential and commercial clients, establishing and maintaining strong relationships.
2. Understand client needs and develop customized cleaning solutions to meet their specific requirements.
3. Conduct regular site visits to assess cleaning needs, address concerns, and provide recommendations for improvement.
4. Collaborate with clients to develop mutually beneficial service contracts, including pricing, terms, and service level agreements.
5. Coordinate with internal teams to ensure timely and efficient delivery of cleaning services to clients.
6. Monitor and manage account performance, including client satisfaction, contract renewal, and revenue growth.
7. Proactively identify upselling and cross-selling opportunities to maximize account value and revenue.
8. Provide ongoing support and responsive communication to address client inquiries, issues, or complaints.
9. Stay updated on industry trends, best practices, and competitive landscape to drive continuous improvement and innovation.
10. Prepare and present regular reports on account performance, including key metrics, client feedback, and growth opportunities.
11. Collaborate with the sales team to identify and pursue new business opportunities within existing accounts.
12. Maintain accurate and up-to-date records of client interactions, contracts, and service agreements.
13. Ensure compliance with company policies, procedures, and quality standards.
2. Understand client needs and develop customized cleaning solutions to meet their specific requirements.
3. Conduct regular site visits to assess cleaning needs, address concerns, and provide recommendations for improvement.
4. Collaborate with clients to develop mutually beneficial service contracts, including pricing, terms, and service level agreements.
5. Coordinate with internal teams to ensure timely and efficient delivery of cleaning services to clients.
6. Monitor and manage account performance, including client satisfaction, contract renewal, and revenue growth.
7. Proactively identify upselling and cross-selling opportunities to maximize account value and revenue.
8. Provide ongoing support and responsive communication to address client inquiries, issues, or complaints.
9. Stay updated on industry trends, best practices, and competitive landscape to drive continuous improvement and innovation.
10. Prepare and present regular reports on account performance, including key metrics, client feedback, and growth opportunities.
11. Collaborate with the sales team to identify and pursue new business opportunities within existing accounts.
12. Maintain accurate and up-to-date records of client interactions, contracts, and service agreements.
13. Ensure compliance with company policies, procedures, and quality standards.
Requirements:
1. Proven experience as an Account Manager or in a similar client-facing role, preferably in the residential or commercial cleaning industry.
2. Strong understanding of account management principles and practices.
3. Excellent interpersonal and communication skills, both written and verbal.
4. Ability to build and maintain strong client relationships based on trust, professionalism, and exceptional customer service.
5. Strong negotiation and presentation skills.
6. Highly organized with the ability to manage multiple accounts and prioritize tasks effectively.
7. Results-oriented mindset with a focus on achieving targets and driving business growth.
8. Familiarity with CRM software or account management systems is a plus.
9. Knowledge of the residential and commercial cleaning industry, including cleaning methods, equipment, and safety practices.
10. Ability to adapt to changing client needs and provide innovative solutions.
11. Bachelor’s degree in business administration, marketing, or a related field is preferred but not mandatory.
2. Strong understanding of account management principles and practices.
3. Excellent interpersonal and communication skills, both written and verbal.
4. Ability to build and maintain strong client relationships based on trust, professionalism, and exceptional customer service.
5. Strong negotiation and presentation skills.
6. Highly organized with the ability to manage multiple accounts and prioritize tasks effectively.
7. Results-oriented mindset with a focus on achieving targets and driving business growth.
8. Familiarity with CRM software or account management systems is a plus.
9. Knowledge of the residential and commercial cleaning industry, including cleaning methods, equipment, and safety practices.
10. Ability to adapt to changing client needs and provide innovative solutions.
11. Bachelor’s degree in business administration, marketing, or a related field is preferred but not mandatory.
Note: This job description is intended to convey information essential to understanding the scope of the Account Manager position. It is not intended to be an exhaustive list of skills, duties, responsibilities, or qualifications associated with the role.
